1. The owner of the online store Lental.eu is:
Company "LENART" Tomasz Lenart, VAT-EU: PL7331307428
The registered office of the company is located in:
95-015 Głowno, 6 Wojska Polskiego St.
2. We presume that the User placing an order has read the Regulations and accepted the provisions contained therein.
3. Orders may be placed 24 hours a day, 7 days a week throughout the year. Lental.eu reserves the right to introduce restrictions on the use of the store.
4. Placing an order is understood as completing the "order form" located on the store pages and sending it to Lental.eu
5. The ordering party is obliged to complete the "order form" fully and in accordance with the facts.
6. after placing an order by the User, he/she will receive an automatic response from Lental.eu with the placed order. Lental.eu reserves the right to confirm acceptance of the order by phone.
7. in any case, Lental.eu reserves the right to verify the order placed and to cancel it in case of reasonable doubts about the reliability of such an order.
8. Order processing will begin on the next working day immediately following the day on which the order was placed. If the order needs to be verified, it will be forwarded for execution on the nearest working day immediately following the day on which it was verified.
9. In case of doubt, the sales contract is assumed to have been concluded at the moment of starting the order execution.
10. The prices of goods on offer at Lental.eu online store are expressed in Euro and include VAT. Prices do not include flat rate shipping costs.
11. Lental.eu reserves the right to change prices of goods on offer without notice. Price changes do not apply to orders accepted for processing.
12. Lental.eu reserves the right to withdraw individual goods from the offer without notice.
13. The maximum order processing time (until the shipment to the User) is 10 working days.
The time of delivery carried out by the Courier (up to 2 days) should be added to the realization time.
14. Lental.eu charges a flat fee including the cost of sending the parcel to the Customer, which the User may get acquainted with at any time on the shipping costs page.
15. Lental.eu may, as part of a promotion, suspend the charging of the flat fee, placing relevant information on the main page.
16. Lental.eu is not responsible for untimely delivery of parcels by courier companies.
17.. Payment for the ordered goods may be made on delivery upon receipt of the goods or by bank transfer to the account of Lental.eu.
18. Shipping costs are not refunded in the event of return of goods.
19. In the case of orders consisting of several goods, and to be delivered in one shipment, the completion date will depend on the date of completion by Lental.eu of the last item of a given order, unless the parties agree otherwise.
20. In the event of any complaints, Lental.eu should be contacted by e-mail or telephone. When reporting complaints, you should provide the name of the company, the ordering party's nip, the order number and describe the subject of the complaint.
21. According to the Act of 02.03.2000 on the protection of certain consumer rights and liability for damage caused by dangerous products, you can resign without giving reasons within 14 days from the date of receipt of the shipment. This is impossible only if the product is not damaged, copied or used in any way. Please send returns to the address given in the contact on Lental.eu with the note "RETURN".
22. Free returns and exchanges are available only for registered customers.
23. Returns are made up to 14 working days from the date of receipt by the Store of the parcel from the customer.
24. In matters not covered by these Regulations, the provisions of the Civil Code, the Act of 02.03.2000 on the protection of certain consumer rights and liability for damage caused by dangerous products
25. User's personal data are protected in accordance with the policy of the Lental.eu online store: privacy policy.
26. Each order is accompanied by a receipt for purchases made. The document of purchase is attached directly to the package or inserted under the consignment note on top of the package.
27. During the promotion covering all products, the voucher for the first purchase is inactive at that time.