Send the product(s) you wish to return to our warehouse. Attach the return form to the package.
Important! What you must remember returning the goods:
1. For the return shipment must be accompanied by the return form / complaint and receipt.
2. The product must have the original tag.
3. He can not bear traces of use, which include creams, perfumes, traces of makeup, or lumps.
Waiting time:
- The money we pay up in 14 days.
The return code must be placed on the package: 96596932
| Country | RETURN CODE (It must be on the return package) | Return address |
| Austria | RETURN CODE: 96596932 | Packeta eCommerce GmbH Postfach 3 Litschauer Straße 7 3860 Heidenreichstein |
| Belgium | RETURN CODE: 96596932 | Nieuwe Weerd 22 3650 Dilsen - Stokkem |
| Bulgaria | RETURN CODE: 96596932 | ECONT/PACKETA (COLETARIA.RO) Office ECONT RUSE DRUZHBA RUSE 7000, bul. Vasil Levski 4 |
| Croatia | RETURN CODE: 96596932 | Packeta International s.r.o – HR post Poštanska 9 10410 Velika Gorica |
| Estonia | RETURN CODE: 96596932 | OMNIVA EE (sorting center) – Packeta International Rukki tee 7 Lehmja, 75306 Harju maakond, Estonia |
| France | RETURN CODE: 96596932 | Packeta International – 967337 c/o Asendia Germany Rue Ettore BUGATTI PFC Erstein ZI Ouest – BP 110 67119 Erstein Cédex |
| Greece | RETURN CODE: 96596932 | Packeta International Geniki Taxydromiki hub Thessaloniki Esoteriki Periferiaki (Internal Ring Road) Thesi Dialogis OSE – Parodos Sof.Venizelou 54628 Thessaloniki |
| Spain | RETURN CODE: 96596932 | Packeta International – Correos Express C/ Banús s/n, nave 5 CIM VALLES. 08130 Santa Perpetua de Mogoda BARCELONA (SPAIN) |
| Netherlands | RETURN CODE: 96596932 | Packeta/mySendle Crossdock Graafstroomstraat 2 3044AR Rotterdam Holandia |
| Lithuania | RETURN CODE: 96596932 | Lithuanian National Post Perspektyvos g. 32 Erdvės g. 68, Ramuciai, Kaunas district, 54090 Lithuania |
| Latvia | RETURN CODE: 96596932 | Omniva LV (sorting center) – Packeta International Dzirnieku iela 24 Mārupe, Mārupes novads, LV-2167 Latvia |
| Germany | RETURN CODE: 96596932 | Packeta.de Schloßplatz 2 086 48 Bad Brambach |
| Portugal | RETURN CODE: 96596932 | Packeta International – Correos Express C/ Banús s/n, nave 5 CIM VALLES. 08130 Santa Perpetua de Mogoda BARCELONA (SPAIN) |
| Romania | RETURN CODE: 96596932 | Packeta Romania s.r.l. Strada Virginia Nr. 4 077096, Dragomirești-Deal, Ilfov, CTPark A1 Km13 |
| Slovakia | RETURN CODE: 96596932 | |
| Slovenia | RETURN CODE: 96596932 | Packeta International_ DPD d.o.o. Celovška 492 1210 Ljubljana-Šentvid |
| Hungary | RETURN CODE: 96596932 | |
| Italy | RETURN CODE: 96596932 | PACKETA INT./GLS TRIESTE Via Edgardo Morpurgo, 8 34147 TRIESTE |