Send the product(s) you wish to return to our warehouse. Attach the return form to the package.

Important! What you must remember returning the goods:

1. For the return shipment must be accompanied by the return form / complaint and receipt.
2. The product must have the original tag.
3. He can not bear traces of use, which include creams, perfumes, traces of makeup, or lumps.

Waiting time:
- The money we pay up in 14 days.

Return form


The return code must be placed on the package: 96596932

Country RETURN CODE
(It must be on the return package)
Return address
Austria RETURN CODE: 96596932 Packeta eCommerce GmbH
Postfach 3
Litschauer Straße 7
3860 Heidenreichstein
Belgium RETURN CODE: 96596932 Nieuwe Weerd 22
3650 Dilsen - Stokkem 
Bulgaria RETURN CODE: 96596932 ECONT/PACKETA (COLETARIA.RO)
Office ECONT RUSE DRUZHBA
RUSE 7000, bul. Vasil Levski 4
Croatia RETURN CODE: 96596932 Packeta International s.r.o – HR post
Poštanska 9
10410 Velika Gorica
Estonia RETURN CODE: 96596932 OMNIVA EE (sorting center) – Packeta International
Rukki tee 7
Lehmja, 75306
Harju maakond, Estonia
France RETURN CODE: 96596932 Packeta International – 967337
c/o Asendia Germany
Rue Ettore BUGATTI
PFC Erstein
ZI Ouest – BP 110
67119 Erstein Cédex
Greece RETURN CODE: 96596932 Packeta International
Geniki Taxydromiki hub Thessaloniki
Esoteriki Periferiaki (Internal Ring Road)
Thesi Dialogis OSE – Parodos Sof.Venizelou
54628 Thessaloniki
Spain RETURN CODE: 96596932 Packeta International – Correos Express
C/ Banús s/n, nave 5
CIM VALLES.
08130 Santa Perpetua de Mogoda
BARCELONA (SPAIN)
Netherlands RETURN CODE: 96596932 Packeta/mySendle Crossdock
Graafstroomstraat 2
3044AR Rotterdam
Holandia
Lithuania RETURN CODE: 96596932 Lithuanian National Post
Perspektyvos g. 32
Erdvės g. 68, Ramuciai,
Kaunas district, 54090
Lithuania
Latvia RETURN CODE: 96596932 Omniva LV (sorting center) – Packeta International
Dzirnieku iela 24
Mārupe, Mārupes novads, LV-2167
Latvia
Germany RETURN CODE: 96596932 Packeta.de
Schloßplatz 2
086 48 Bad Brambach
Portugal RETURN CODE: 96596932 Packeta International – Correos Express
C/ Banús s/n, nave 5
CIM VALLES.
08130 Santa Perpetua de Mogoda
BARCELONA (SPAIN)
Romania RETURN CODE: 96596932 Packeta Romania s.r.l.
Strada Virginia Nr. 4
077096, Dragomirești-Deal, Ilfov, CTPark A1 Km13
Slovakia RETURN CODE: 96596932
Slovenia RETURN CODE: 96596932 Packeta International_ DPD d.o.o.
Celovška 492
1210 Ljubljana-Šentvid
Hungary RETURN CODE: 96596932
Italy RETURN CODE: 96596932 PACKETA INT./GLS TRIESTE
Via Edgardo Morpurgo, 8
34147 TRIESTE